Islamic banks have outperformed their conventional peers in most markets.

Islamic banks ‘facing market challenges’

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MANAMA: Islamic banks have outperformed their conventional peers in most markets.

However, a closer look suggests the market dynamics are changing, demonstrating a new trend.

Two key indicators are cause for reflection: slowing growth rates and eroding profitability, according to A T Kearney, a global management consultancy.

Declining growth rates are occurring in key geographies including Saudi Arabia, Bahrain and the UAE, where growth rates have dropped to between three and eight per cent from double-digit figures.

In parallel cost income ratios are increasing in most markets, putting pressure on profitability.

Up until now, Islamic banks have typically emulated the conventional bank offer, but the eroding profitability trend suggests it is now time for a new approach.

A T Kearney says to sustain profitable growth a more sophisticated leveraging of the Islamic banking potential is required.

“Strategically Islamic banks need to revisit their positioning and decide whether they want to fully exploit the Islamic banking niche or compete head-on with conventional banks,” said A T Kearney Middle East partner Cyril Garbois.

“Operationally Islamic banks need to seek greater efficiency across the value chain.

“Fully exploiting the Islamic banking niche means targeting customer segments that care most deeply about Sharia compliance in their financial dealings, as well as offering products and services that meet not only general financing but also Muslim-specific customer needs.

“While Islamic banking products abound in car finance and credit cards, there are limited products available in more sophisticated segments, such as asset management and wealth management,” he said.

“In addition, products tailored to Muslim-specific needs provide a platform for true differentiation,” he added.

“Market gaps to better meet Muslim-specific client needs with dedicated banking products, fully aligned with Islamic core values, are many and varied,” said A T Kearney Middle East principal Dr Alexander von Pock.

“These market opportunities are under-developed and present attractive platforms for profitable growth, for players willing to exploit the niche.

“Competing head-on requires Islamic banks to meet a broader set of customer needs, in terms of offer and efficiency of service.

“Islamic banks are typically at a scale disadvantage as they are often smaller in size and this is testing their ability to remain on par with their conventional counterparts, and compete profitably,” he said.

“Islamic banks willing to explore alternative branch models, as well as alternative channels such as online banking and phone banking, will be better placed to tackle this challenge,” he added.

Zulkifli Hasan

Grand Mosque of Cordoba, Spain


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